Posts made in May, 2010

Letter to American Airlines Baggage Services

Posted by on May 3, 2010 in Complaints, Letters | 0 comments

Letter to American Airlines Baggage Services

American Airlines lost my bag (and Doug’s) on our flight down to Rio de Janeiro. At the airport in Rio, a baggage service representative told me I had a US$25 credit to buy toiletries and that it would be immediately refunded upon my return to DC.

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