American Airlines lost my bag (and Doug’s) on our flight down to Rio de Janeiro. At the airport in Rio, a baggage service representative told me I had a US$25 credit to buy toiletries and that it would be immediately refunded upon my return to DC. (more…)
After watching L.A. Story and finding numerous parallels between Steve Martin’s character and myself, I decided to write him a letter. I’d always been a big fan, and I thought that a personal story might be a good way to connect with him. On his web site, it says that letters to him should be filled with tons of praise, so I crafted my letter accordingly. (more…)
Non-changeable really means non-changeable, even when the change might make the airline more money. Never got a response to this one. (more…)